Bangalore university M.com 1st sem study material COMMUNICATION SKILLS
Bangalore University is located in the Garden City of Bangalore aptly hailed as the “I.T. Capital of India”, was established in July 1964 as an off shoot of the University of Mysore, primarily to include institutions of higher learning located in the metropolitan city of Bangalore and the districts of Bangalore, Kolar and Tumkur, which eventually became a separate university. Initially, the two premier colleges of the city, the Central College (CC) and the University Visvesvaraya College of Engineering (UVCE) formed the nucleus of Bangalore University.
Bangalore University has grown both in size and strength to include a large number of affiliated colleges, P.G. Centers with a rich diversity of programme options. In consonance with this expansion, in 1973, the University moved into a new campus named ‘Jnana Bharathi’ (JB) located on a sprawling 1100 acres of land and shifted many of its post graduate departments to this newly established campus. At present, the JB Campus houses the office of the Vice Chancellor, Registrar, Registrar (Evaluation), Finance Officer and a large number of post graduate departments, Directorates, Centres of higher learning, NSS Bhavan, Outdoor Stadium and other support services. The University Law College, started in 1948 and The College of Physical Education, started in 1959 are located in the JB Campus.
M.COM
Masters of Commerce or MCom is a post graduate level course ideal for candidates who wish to make a career in banking financial services and insurance (BFSI) as well as accounting and commerce sectors. The 2-year course delves deeper into the functioning of the economy, capital, revenue, trade, taxes, etc.
COMMUNICATION SKILLS
Objectives
1. To sharpen the Analytical, written, non-verbal, Spoken Communication and interpersonal
skills essential in organizations involving Decision making and implementation.
2. To demonstrate good team work and negotiation skills.
MODULE – 1: COMMUNICATION IN BUSINESS
Importance of Communication, Forms of Communication, Communication Network of the
Organisation; Process of Communication: Different stages, Difference between oral and written
communication.
MODULE – 2: ORAL COMMUNICATION SKILLS
Fundamentals, Barriers and Gateways, Public Speaking, Effective Power point presentations, body
language, non-verbal, facial expression, voice modulation, eye contact, audience research, questions
from the audience, Communication and emotional intelligence, Creativity in oral communication,
Communication through telephonic, Video and Skype, Group Discussion.
MODULE – 3: WRITTEN COMMUNICATION SKILLS
Writing an effective Report: Stages of writing, Style and Tone; Five Ws and one H of Report writing,
Divisions, Numbering and use of visual aids, Creativity in written Communication, Use of Picture,
diagram in written communication, Writing Commercial letters, E-mail Messages, Maintaining a
Diary, Job application and Resume writing.
MODULE – 4: LISTENING SKILLS
Importance and need, Types, Active and Empathic listening, Listening and Judgment, Developing
skills, listening and understanding, Anatomy of Poor Listening, Features of good listener.
MODULE – 5: INTERPERSONAL COMMUNICATION SKILLS
Advantages and disadvantages of utilizing the team work; Characteristic features of successful teams;
stages of the development of a team; team roles; challenges in team working, forms of non-team
behavior.
Conditions of negotiating; strategies of negotiating (Win-win, win-loss); participative negotiations;
negotiating tactics; cognition and emotions in negotiating; negotiating and ethics.
Types and sources of conflicts; the influence of various ultures on the solving of conflicts
study material COMMUNICATION SKILLS
- Module 1 COMMUNICATION SKILLS
- Module 2 COMMUNICATION SKILLS
- Module 3 COMMUNICATION SKILLS
- Module 3 part 1 COMMUNICATION SKILLS
- Module 4 COMMUNICATION SKILLS
- Module 5 COMMUNICATION SKILLS
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